Shipping Policy

Shipping

 

Free Shipping

If the Free Shipping option has been selected, Shipping to some countries, for example: Honduras, Iraq, Jamaica, Lebanon, Namibia, Nicaragua, Peru, Zambia, and others, may take up to 60 day. Shipments to Brazil and Saudi Arabia may take up to  90 days.

China Post Air Mail, China Post Air Parcel, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, 4PX Singapore Post OM Pro, and others, may not be tracked and may result in delays or lost parcels. In this case The OneWeb Shop does not offer refunds, but may offer a replacement.

 

 

Return Shipping

Return Shipping costs, based on the condition of the item(s) received, are the buyer's responsibility.
Please contact us at theonewebshop@gmail.com with your Purchase Indentification number before returning your Package.

 

 

Tax and Customs Fees

Any import charges or fees are the buyer's responsibility. Import duties, taxes and charges are not included in the item price.

 

 

 Extention of Shipping Period

If your product has not arrived in the period of time specified in the Shipping method selection (in the Purchase Checkout area), The OneWeb Shop has the right to extend this period by 7 days at any given time.

 

 

Stolen or Lost Packages

The OneWeb Shop does not take responsibility for stolen or lost packages that have a confirmed delivery for the given adress. If you belive that your package may have been misplaced, please contact us.

 

 

Refused Delivery

The OneWeb Shop does not take responsibility, nor allows for partial or full refunds if delivery of your package is refused for any reason

 

 

Incorrect Shipping Address

The OneWeb Shop does not cover return shipping costs, or any kind of fees and/or charges that may arise if you enter an incorrect or incomplete shipping adress, the fees resulting from such a package return are the buyer's responsibility. The OneWeb Shop is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer. If you did provide an incomplete or incorrect shipping adress please contact us immidiately at theonewebshop@gmail.com